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In accordance with the Welsh Governments decision to impose a firebreak national lockdown, our travel office will be temporarily closed between Friday 23rd of October and Monday 9th of November 2020. Our travel office will reopen at 10:00 on Tuesday 10th of November 2020.
During this time all our 2021 holidays will be available to book online through our website.
Due to the ongoing uncertainty caused by the Covid-19 pandemic, as well as the latest Welsh Government local lockdown restrictions, we have taken the decision to suspend all our holidays, short breaks and day excursions due to depart up to and including Friday 20th November 2020.
For all customers who are effected by this suspension we will be in contact directly with you to offer a transfer to an alternative holiday or a full refund. Please note that all holidays, short breaks and day excursions due to depart on or after Saturday the 21st of November 2020 are currently scheduled to operate as normal.
If you are due to travel with us in the coming months and would prefer to transfer to an alternative departure later in 2021, please email email@example.com detailing your existing booking including booking reference and also include details of the new destination you would like to transfer to, and we will process your transfer without any administration charges.
We would like to remind affected customers, there is no need for you to contact us, we will be in touch with you shortly. We would also like to thank our customers in advance for their patience and understanding during these unprecedented times.
Last update: 23.10.2020