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Even though travel is on pause for many of us at the moment, itll soon be time to stop dreaming about your next holiday and start travelling again, and when the time is right for you, we cant wait to welcome you back on our holidays and short breaks.
We know that these are uncertain times right now, so to reflect that we have created the Arvonia reassurance guarantee offering unprecedented flexibility so you can book and look forward to a holiday in 2021 with us, safe and secure in the knowledge that if your travel plans need to change, youre protected with Arvonia. Were also accredited members of BCH, meaning that your money is protected by a government approved scheme specifically for coach package holidays.
The Arvonia reassurance guarantee applies to all bookings made before the 31st of December 2020 and includes all the following features to give you the confidence and security to book your next Arvonia holiday with ultimate peace of mind in the current changing climate.
We are pleased to offer you a best price guarantee for your holiday. If the price of the holiday you have reserved increases after you have booked, your original price will be protected and you will not have to pay any more. Additionally, if the price of the holiday is reduced, you will receive a refund for the difference, meaning you will always pay the best price for your holiday.
Changed your mind about your holiday for any reason? No problem. Well give you a refund if you cancel up to 35 days before departure. Your refund will be free of fees, and well even give you back your deposit as gift voucher or credit on your Arvonia account to use on a future holiday.
If you want to change your holiday, simply contact us we can make it happen without any charges. Simply contact us no later than 35 days before your scheduled departure and we will be able to transfer your holiday to any other departure without paying any administration fees.
If, after you have paid your deposit to secure your holiday your plans change and you are no longer able to travel and do not wat to transfer to another holiday, your deposit will be secured and will be held securely on your Arvonia account. So when youre ready to book another holiday, your £50 deposit will be ready to go.
As a result of the Coronavirus pandemic, we have been working alongside our long term travel insurance providers, Towergate Insurance, to upgrade our single trip travel insurance policy and we are now pleased to announce that cover for COVID-19 is now included as standard within the policy.
Please note that our reassurance guarantee does not apply to Air Holidays or River Cruises. Additionally, should you transfer from a reservation involving a non-refundable admission ticket such as a theatre or concert perforemance, special event or show, we will transfer your holiday payment less the value of your reserved ticket and any relevant associated booking fees.