The events of the last few months have certainly been tough for us all, but with the situation now improving, and when the time is right for you, we cant wait to welcome you back on onboard for one of our holidays or short breaks.
Although we are delighted things are finally getting better, we do, however understand that things are still a little uncertain. And to reflect the current situation we have created the Arvonia Reassurance Commitment that offers you unprecedented flexibility so you can book and look forward to a holiday or short break, safe and secure in the knowledge that if your travel plans need to change, youre protected with Arvonia.
The Arvonia Reassurance Commitment applies to all bookings made before the 31st of January 2022 and includes all the following features to give you the confidence and security to book your next Arvonia holiday with ultimate peace of mind.
We are pleased to offer you a best price guarantee for your holiday. If the price of the holiday you have reserved increases after you have booked, your original price will be protected and you will not have to pay any more. Additionally, if the price of the holiday is reduced, you will receive a refund for the difference, meaning you will always pay the best price for your holiday.
Changed your mind about your holiday for any reason? No problem. Well give you a refund if you cancel up to 30 days before departure. Your refund will be free of cancellation charges, and well even give you back your deposit as gift voucher to use on a future Arvonia holiday or short break.
If you want to change your holiday, just let us know and we can make it happen without any charges. Simply contact us no later than 30 days before your scheduled departure and we will be able to transfer your holiday to any other departure without any administration fees.
If, after you have paid your deposit to secure your holiday your plans change and you are no longer able to travel and do not want to transfer to another holiday, you can choose to either convert your deposit to a gift voucher or securely store your deposit on your Arvonia account. So when youre ready to book another holiday, your £50 deposit will be ready to go.
As a result of the Coronavirus pandemic, we have been working alongside our long term travel insurance providers, Towergate Insurance, to upgrade our single trip travel insurance policy and we are now pleased to announce that cover for COVID-19 is now included as standard within the policy.
Please note that the Arvonia reassurance guarantee does not apply to Air Holidays, River Cruises or holidays in association with Warner Leisure Hotels. Terms & Conditions apply - read here